After sales service

We are very proud that we have been able to serve many customers for many years. A satisfaction survey has shown that we have been guaranteeing excellent service for more than forty years , both with delivery and installation and with repeat orders or any problems afterwards.

Buro International is a family business with more than forty years of experience. Precisely because we are a small SME, we are close to our customers and can respond quickly to all requests. We are known for our excellent service and professional advice, both before and after every sale.

We always surround ourselves with specialized people to serve you as a customer. Think of our ergonomics team or our project teams. They make it possible to personally guide you in the design of each tailor-made project. Our commercial and logistics managers will always assist you with advice and assistance. We have our own stock of more than 20,000 cubic meters, our own technicians and extremely efficient logistics operations. Finally, we are proud of our extensive network and our expertise in office concepts of the future.

You can always contact us to maintain or repair furniture, even if they are no longer under warranty. If necessary, we will send the furniture back to the manufacturer for repairs. We are also happy to help you with the maintenance of your chair in two ways: a general inspection of the operation of your chair and replacement (if necessary) of some parts, and/or deep cleaning or treatment with the product Reinasan, which not only removes dirt but also provides protection and makes your chair easier to maintain.

Thanks to our innovative helpdesk ticket system, you remain constantly informed about the handling of your problem. All you have to do is send us an email to support@buro.odoo.com . You will immediately receive a ticket and this way you will always be digitally informed about the follow-up of your problem and all actions taken.