Privacy policy
Buro International and its affiliates within the meaning of the Belgian Company Code endeavors to act in accordance with the provisions of applicable Belgian and European privacy legislation, including the Law of July 30, 2018 on the protection of individuals with regard to the processing of personal data.
Please review our privacy policy, along with our terms and conditions applicable to our various products and services. This privacy policy applies to all our customers and prospects, applicants, (prospective) suppliers, requesters of proposal for advice or quotation and to all visitors and users of our websites, our presence on social media and of our mobile applications (if any).
By requesting a price or advice from us, by using these websites, social media or mobile applications (if any), by using the products and services offered by Buro International and by participating in our promotions, by applying for a job with us, by supplying (or wanting to supply) us, you expressly agree to the way Buro International collects and processes personal data. If you refuse to provide certain indispensable data, Buro International may not be able to process your request.
1. The person responsible for processing.
The person responsible for processing is Buro International NV, Galgenveldstraat 6, 8700 Tielt with company number 0423.056.986 (hereinafter “Buro International”).
2. Safety
Buro International endeavors to take technical and organizational measures to: protect the personal data provided and collected against destruction, loss, accidental or unlawful alteration, damage, accidental or unlawful access or any other unauthorized processing of personal data.
To ensure this security, Buro International uses, among other things, encryption of communications between our websites' server and your computer for certain data.
The number of personnel with access to your personal data is limited and only to the extent necessary to perform their duties.
3. Collection of Data.
“Personal Data” means any information about an identified or identifiable natural person (hereinafter “Data”).
Your Data may be collected in various ways, including when:
- you create an online account,
- you fill out an (online) form,
- you participate in a contest or promotion organized by Buro International, whether or not online,
- you use our services and products, whether online or not,
- an order is validated and sent,
- you subscribe to a newsletter,
- you voluntarily forward your CV
- you voluntarily hand over your business card,
- you voluntarily leave your data during trade fairs, etc,
- you participate in surveys,
- etc.
Buro International may collect your Data directly, or obtain it through third parties where you have given your consent.
Buro International NV, collects the following categories of Data:
- Administrative data and contact information: this allows us to identify or contact you. For example: name, address, phone number, language preference, e-mail address....
- Data about your purchases or deliveries and Data supplied by using or offering our or your products and services. For example: the purchases or sales you have made, through which channel you make your purchases or sales,... We use this Data, among other things, to provide you as a customer with a personalized service.
- Data supplied by third parties.
- Certain technical Data: for example: ip address, localization data....
4. Processing of Data
Buro International may process your Data for the following purposes:
- To offer or purchase products and services and to optimize and improve the services we offer or purchase.
For this reason, Buro International may process your Data to analyze, evaluate and improve its offer or purchase of products and services.
We may use your Data to inform you about our latest products, services, special offers, newsletter or personalized offers that we think you might be interested in. If you wish to be kept informed of our offers, newsletters and products and services via electronic communication or if you wish to receive personalized offers, you may give your consent. If you no longer wish to receive such communications, you may also withdraw your consent at any time by contacting us. Our contact details can be found below.
- To set up, maintain, support and manage the products and services you use or provide and for the administration related to this, e.g. delivery of your order, ...
- The creation and management of your online account
These Data can also be used to facilitate the navigation on our websites between the different products, services, online actions by filling in in advance your personal data (name, first name, mail address).
- Realization of studies and statistics
We may, for example, anonymize your Data and use them to generate statistics and reports on the use or purchase of services, the sale or purchase of products and the conduct of promotions and contests.
- Compliance with our legal obligations.
In certain cases, we have a legal obligation to retain certain personal information about you and/or to disclose it to governmental and/or judicial authorities. Think for example of tax and accounting obligations.
As part of the aforementioned processing, Buro International may contact you, for example to inform you about its products and services, for its invoicing and administrative purposes. You can be contacted by Buro International in various ways, including by e-mail, post, social media, ... If you no longer wish to be contacted by Buro International for commercial or advertising purposes, please notify us of this decision at the following address:
Buro International
If you have already registered on the so-called “do not-call-me” list, this will be taken into account.
Under no circumstances will Buro International communicate the personal data provided and collected to third parties, unless:
- you expressly authorize us to do so in advance;
- In the cases provided by law;
- If we are required to do so as part of a regulatory or legal process; or
- At the request of legislative or judicial authorities.
- Suppliers and subcontractors used by Buro International, such as ICT companies for maintenance and management of our websites, companies responsible for home delivery of the products you have ordered, consultants, marketing agencies, ... in order to subcontract some of our services to them. We ensure that these subcontractors manage your Data securely, respectfully and with due diligence and do not disclose it to third parties.
We hereby wish to emphasise that companies associated with Buro International are not considered third parties insofar as they process the Data on behalf of Buro International.
5. Your Rights
You always have the right to access and inspect your Data. To obtain access to your Data, you must make a written request to Buro International in the following manner:
- by email to info@burointernational.be
- in writing to the following postal address: Buro International NV - Customer Service - Galgenveldstraat 6 - 8700 Tielt;
You have the right to have erroneous, incomplete, inappropriate or outdated Data removed or rectified. In order to exercise these rights, you can contact us in the following way:
- by email to info@burointernational.be
- in writing to the following postal address: Buro International NV - Customer Service - Galgenveldstraat 6 - 8700 Tielt;
As a client, you have the right to oppose the processing of your Data or to withdraw your previously given consent for a specific processing of Data. You can contact us in writing to do so:
- by email to info@burointernational.be
- in writing to the following postal address: Buro International NV - Customer Service - Galgenveldstraat 6 - 8700 Tielt;
When exercising this right, we ask that you clearly indicate which processing(s) you oppose or which consent you wish to withdraw.
We wish to inform you that opposing certain processing operations or withdrawing your consent to certain processing of your Data may result in you no longer being able to use certain services or products offered by us.
If you wish to exercise your rights, we ask you to provide us with proof of your identity in order to prevent any unauthorized disclosure or processing of your Data. We therefore ask you to attach a copy of the front of your identity card to your request. This copy will only be used by us to execute the rights you have requested.
For your completeness, we also inform you of your right to lodge a complaint with the Data Protection Authority if Buro International fails to respond to a request for access to your Data or refuses your request. You also have this right if you believe that the processing carried out by Buro International is unauthorized.
Data Protection Authority
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact@apd-gba.be
6. Cookies and other technologies
While visiting our websites, 'cookies' may be placed on your computer's hard drive. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.
The first category of cookies are “First party cookies,” which are technical cookies used by the site visited itself and whose purpose is to allow the site to function optimally. At Buro International, these consist of:
-
Essential cookies: are required to use the websites and provide secure identity verification. For example: navigation on the websites, content of shopping cart, access to personal data....
Functional cookies: facilitate the functioning of the websites and provide a personalized browsing experience. These cookies should make it possible to save data that improve your experience on the site. For example: language choice, presentation preferences, giving an overview of your previous purchases, the search you entered ... - Performance cookies: collect data from visitors to improve websites. For example: count visitors, list popular web pages, click behavior (e.g. how long your visit to the websites lasts, which pages you visited and when, ...).
-
Advertising cookies: customize ads based on your browsing behavior, your demographic and user data. This allows us to make our ads more effective and better tailored to your interests.
This includes cookies from social media sites such as Meta and Pinterest. -
Cookies for website analysis: are for statistical purposes in order to adapt the websites to the wishes and interests of visitors and enable us to ascertain how often our websites are visited, which pages cause problems, etc. In this context we use Google Analytics, a website analysis service offered by Google Inc. The information generated by the cookie about your use is transmitted to Google and stored by them on their servers, whether or not in the United States, Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Among other things, this cookie stores the following information: which pages are visited, how long they stay on the websites, how they got there and what they clicked on, and in some cases your IP address, as well as where they scrolled and clicked a mouse. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google's behalf. -
Some cookies may be installed by third parties, such as Meta and Pinterest, among others. In this case, we recommend that you read the privacy policies of these third parties carefully and, if necessary, disable these cookies via your browser settings.
Management of cookies
If you prefer, you can refuse our cookies through your browser's privacy settings. To do this, we recommend that you inform yourself on the support sites of your browser
You can manage the use of your cookies individually or globally for the sites you visit. You can also delete cookies already installed on your computer or mobile device.
Please note that disabling cookies may prevent our websites from functioning properly.
7. Retention period
Buro International only retains your Data for as long as we can effectively serve you in accordance with this privacy policy. In this context, Buro International NV carries out an annual evaluation. Of course you always have the right to invoke your rights as explained above.
8. Risks associated with the use of the Internet and online applications and other provisions
The use of our websites, mobile applications (if any) and online services and products implies the knowledge and acceptance of the characteristics and limitations of the Internet, particularly in terms of technical performance, response time to consult, request or send information, the risks of interruption, and more generally, the risks inherent in all connections and transmissions on the Internet, the lack of protection of certain data against possible misuse and the risks of possible viruses circulating on the network.
All information provided by Buro International on our websites, mobile applications (if any) and online services and products is for information purposes only. Buro International obviously tries to keep this information as complete and accurate as possible, but is not responsible for incomplete or inaccurate information and excludes any liability for any direct or indirect damages of any kind arising from or related to the use or (temporary) unavailability of this information.
The content and layout of these websites, mobile applications (if any) and online services and products is protected by copyright and other intellectual property rights, if any. Accordingly, it may not be reproduced, modified or otherwise used without written permission from Buro International.
Through our websites, mobile applications (if any) and online services and products, you may have access to third-party websites, mobile applications and online services and products. Buro International is not responsible for the content of these websites, mobile applications and online services and products and excludes any liability for any direct or indirect damages of any kind arising out of or in connection with the use or (temporary) unavailability of information provided on these websites, mobile applications and online services and products.
Disputes relating to the access or use of our websites, mobile applications (if any) and online services and products are governed by Belgian law.
9. Changes
Buro International reserves the right to change its privacy policy. This policy was last amended and revised on 14.06.2024.
Company details
Responsible Processor
Buro International NV
Registered office:
Buro International NV
Galgenveldstraat 6
8700 Tielt
VAT BE 0423.056.986
Contact:
+32 51 40 44 11
info@burointernational.be